Frequently Asked Questions
Most frequent questions and answers
Design FAQ
You may fill out our quote or order form. Alternatively, you may email your design to sales@miakapatches.com.
We prefer JPG, PNG, AI or PDF, with high quality, though mostly all kinds of file formats are acceptable. Already have an embroidery file? Just send it to us.
Sure. Our desginer team can create a free artwork for you according to your ideas, drafts or related photos. We are experienced in helping small businesses, military units, police officers, firefighters as well as bands in making their unique custom patches.
We can certainly take your PMS, MADERIA, ISACORD, or Robinson Anton color codes and match them as close as possible to our special thread charts. Please note that sometimes there is not an exact color match for your requested color.
All artwork is free with your order, and we do allow multiple revisions to a reasonable degree. We will do as many revisions as it takes until your artwork is exactly what you are envisioning. However, if we reach a point where concepts get scrapped and our artists are required to start over multiple times, we may charge a revision fee, or recommend that you nail down your final concept before requesting additional changes.
We can do multiple color versions on your order, however due to the production process, pricing will vary depending on the number of different colors.
Order FAQ
For custom patches, our MOQ is 100pcs/design. For our stock items, no minimum quantity.
You may fill out our order form or email to sales@miakapatches.com directly.
We can make a one-off sample for you but the cost is $100 and it is refundable when your order is over $1000. A cost-saving workaround is for us to send you a digital proof instead.
Many factors influence pricing. The base price per patch is determined by size and quantity, although many other factors can influence price, including number of colors, backing, specialty threads, rush service, etc . . .
The most frequently asked question that we receive! Stardard Embroidery patch production time is 15-20 business days , but does not include shipping which takes another 5-10 days. Not fast enough? Then, please call us or email info@miapatches to make special arrangements.
it is up to your budget and time! in gerenlly we can ship by FedEx/UPS/DHL or air express. and by sea shipment if not urgent for large quantity.
If you are unhappy, then we will do everything in our power to make you happy. If we did not make what you asked us to make, then we will remake the order to your satisfaction.
